Our Store Policies

Our  goal for Hapyrunr customers is to find original hand-made goods that allows you to express your individuality. We want to attract customers with the same ideas of quality, value and loyalty. Our store policies are detailed below - please have a look and contact us if you want to learn more!

A salesperson handing a bag to a shopper
Clothes Donation

Returns and Refunds

How It Works

Our Return Policy
You may exchange or get store credit for your item  within 30 days following delivery. Your Item must be  in a new and unused state, in the same condition as sold, with all protective materials in place and tags and stickers attached to them. Hapyrunr will not accept any returns if the item shows signs of wear, has been used, or has been altered from its original condition in any way. Custom orders, personalized and made-to-order creations cannot be returned or exchanged. Thank you.


Shipping Policy

What You Need to Know

All items are shipped USPS with insurance in a flat rate box. In stock orders will go out within three days. Custom orders may take up to six weeks, but can often be made much quicker.   Please communicate with us before ordering custom jewelry. Thank you.